Business Etiquette

85% of your job success is connected to your people skills.

Could you benefit from a Business Etiquette Course?

  • Should a man order for his female guest at a restaurant? What if she is his boss?
  • When is tea meant for dipping your fingers and belching a sign of pleasure and respect?
  • Hands, to shake or not? And just how firmly?

The Polished Professional is not your mother’s etiquette! If you want to leverage yourself for the success you deserve in both your personal and professional life, join us for this 1-day intensive workshop and discover how to master the new codes of contemporary business and social etiquette both at home and abroad. Polish is a learned skill, not a birthright, and when it is properly honed, will propel you to success in the business, social and personal arenas. It has been proven time and time again to be a determining factor between who gets ahead, and who gets left behind:


Technical skills and knowledge account for 15% of the reason you get a job, keep a job and advance in a job. 85% of your job success is connected to your people skills.

– Research conducted by Harvard University, The Carnegie Foundation and The Stanford Research Institute

 Numerous studies indicate that 55% of personal judgments are made based on a person’s appearance and manners, 7% on his or her speech and 35% on his or her voice

The Polished Professional has been designed to enable you to master these all important “soft skills” that will catapult you to a higher level in your personal and professional lives. You will benefit from an international, unsurpassed level of savoir-faire through an understanding of how to best combine the new codes of behaviour to position yourself as credible, knowledgeable, cultured and authoritative; thereby making a positive first and lasting impression every time.

Business Etiquette Course Includes:

1) Lunch & Learn

A two hour training program over lunch with a business etiquette instructor, which includes our corporate protocol and dining etiquette curriculum, including pertaining to formal corporate dining.

2) Business Dining Workshop

A one hour and thirty minute concentrated workshop on dining etiquette, including a snack to practice using cutlery. Topics covered (workbook included) range from how to properly hold cutlery and how to taste/order wine, to conversation topics and client entertaining. All dining workshops takes place in The Merrion Hotel (Dublin) or we can arrange the training at various hotels throughout Ireland.

Business Day Courses:

  • Course includes bespoke one-to-one instruction and a formal lunch over dining etiquette tutorial

Business Short Courses:

  • One-to-one instruction session excluding lunch.

Free consultations available for companies to tailor a bespoke workshop that suits their needs